WIXY1260Online Help

Tuesday, May 31, 2016

Support Notice (Ongoing): WIXY1260Online Studio Webcam

5/31/2016: Users have reported the webcam not appearing properly.  The remedy is to use the web browser, Firefox (version 26 or later). If you are using Internet Explorer, you will need to use version 9 or later and switch to 'compatibility mode.' (While in the webcam page, go to your menu bar, click on 'tools', then, 'Compatibility view settings', then click the 'add' button and close the window. - Reload the page and it should work fine.)

Also, depending on your browser or system, you may be asked in a pop-up window to install a plug-in - this is perfectly normal and secure and is needed to view the webcam properly.

The webcam can be accessed from the link on our Gallery page at https://www.wixy1260online.com/about.html#gallery

No comments:

Post a Comment

Search This Blog